Being a leader isn’t just about showing others who’s boss. It’s about teaching others how to improve so that the rising tide lifts all boats. Tasker Amanda W. is an excellent example of what it means to be a leader. When we talked with her, she shared that her “secret sauce” to gaining 100% positive Client reviews was always to teach the Client something—to empower them in some small way and leave a lasting positive impression.
Continue reading to learn more about Amanda’s tricks to 100% positive reviews, how she picked her tasking categories based on what she thought others would find most helpful, and her most inspiring task, which allowed her to give back to those at their most vulnerable.
What is the best thing you’ve done with your Tasker earnings?
Honestly, I use TaskRabbit earnings to help pay bills and live a little more comfortably. I haven’t made a big purchase yet, but I hope to one day!
Which categories do you task in, and how did you select them?
I task in the Minor Home Repairs category because, in my experience, everyone has tasks that need to be done, but they don’t have the right tools or experience to complete them. I also task in Mounting because most Clients find it intimidating, so I like to set their minds at ease. Furniture Assembly is another one of my top categories. As odd as it may sound, I find it truly relaxing and therapeutic. Like a giant puzzle, everything has its place and purpose in the assembly process.
What top tip would you give to Taskers starting out in these categories?
Measure twice, cut once (okay, measure like 5 times). Also don’t be afraid to ask the Client questions. I’ve found the more I involve the Client, the more they want me coming back to do more tasks for them.
What is your favorite tasking memory?
I was hired by a church that needed help renovating their rental house for a non-profit organization. The non-profit was helping women who were victims of human trafficking and domestic violence as they reintegrated back into society. I was hired multiple times by the church for various tasks to help fix up the house. The project turned out beautifully—clean and comfortable for the tenants. It was so incredibly rewarding to be a part of the whole process of doing something positive for such a vulnerable population.
What is your ‘special touch’ to provide a memorable customer experience to Clients?
I always try to teach the Client something. Although some Taskers might fear that this could cannibalize their business, I’ve always found that it helps develop a deeper level of trust between the Client and me and makes them even more appreciative of the work that I do! Humor is also a great ice breaker and something Clients often remember me by. Finally, don’t forget to personalize your closing chats when the task is completed—it takes 2 minutes and can go a long way.
We were so inspired to hear Amanda’s story—especially how she is constantly thinking of others and making the world a better place through tasking. Perhaps we should all think about something we can teach the next person we meet!