From backpacker to Tasker, this is the story of Miami Tasker Xavier C., who will soon be joining The Burrow as a guest blogger to share some of his tasking experiences. Xavier found TaskRabbit after looking for a way to supplement his income in between jobs, and through it, he has developed his own best practices for running a profitable business on our platform.
We wanted to introduce Xavier on the Burrow through a Q&A so that you can get to know him before he contributes new content from the Tasker perspective! Without further ado, here we go:
What brought you to TaskRabbit?
After returning from a 3-month solo backpacking trip, I was ready to start working again. TaskRabbit gave me a way to earn some money while I was looking for a full-time job. I never ended up finding that job, so I stuck with TaskRabbit to supplement my income.
Before the backpacking trip, what did you do? And what prompted you to go on this adventure?
I previously managed a team of analysts at a Fortune 500 company. The money was good, and there was plenty of room for growth. That said, I needed a break and wanted to explore the world on my own, outside of the confines of an office. I quit my job, packed up my stuff, and headed to Japan!
What was the most rewarding thing about your transition to becoming a Tasker?
It was definitely the ability to make genuine connections with people. TaskRabbit has connected me with people from all walks of life—many of them who are going through ups, downs, and everything in between. I continue to feel as if I actually make a difference to them. It’s a powerful and rewarding feeling!
What has been your most memorable task thus far?
There are so many to choose from! I was once hired to help a Client execute an elaborate marriage proposal. He had secretly flown in from New York to propose to his girlfriend, and my job was to deliver a series of packages to her. The last package was a photo album of their shared memories and inside jokes. On the last page, my Client popped the question and asked her to come to the lake behind her house. There, he waited with rose petals laid out and champagne ready to pop. She was emotional, ecstatic, and surprised—and she said yes! It was such a special moment to be a part of.
What are your top priorities when interacting with Clients?
Communication and transparency are everything. For the Furniture Assembly category, I track the average time it takes to build something. When I get a Furniture Assembly task, I provide my estimate to the Client and agree to cap my billable time based on that general estimate. This takes some of the time pressure off both me and the Client. The end result is a satisfied Client who is more willing to rehire me and tell others about my business on TaskRabbit!
Do you work with any other Taskers in Miami?
What values do you try to live by?
The first one that comes to mind is “honor your commitments.” People depend on me to be at my best. If I say I’m going to do something or be somewhere, you can count on me to follow through.
Is there any advice you’d like to share with Taskers?
Go the extra mile to make your Clients’ lives easier. Apart from helping to generate tips and positive reviews, providing a stellar Client experience can lead to repeat business and referrals. This goes a long way toward building a reliable network for future tasking.
We thank Xavier for taking the time to talk with us this week and are thrilled that he’ll be contributing to our blog more regularly. Keep your eyes peeled for his guest posts, coming soon!
If you’re a Tasker and have a great story to share for our #TaskerTuesday series, please fill out our survey here!